You may make a substitution, without charge, at any time before the start of the course but all

Cancellations must be confirmed in writing. Cancellations received more than two weeks prior to the start of the course are not subject to any penalty. Cancellation received after that time incurs the following penalties: one week 50% of the course fee; less than three days 100% of the course fee. If written notification is not received and you do not attend, the full course fee will be retained as a cancellation charge.